Cancellation, Return & Exchange Policy
Order Cancellation:
Cancellation is only allowed before the order is dispatched. Once the order is dispatched, cancellation is no longer possible.
Ensure accurate order placement regarding size, design, and color as cancellation requests will not be accepted after processing.
Product Return:
Product returns are not available. However, exchanges are allowed in case of size issues.
A maximum of 2 products per order can be exchanged for the required size.
Refund Policy:
Refunds are applicable only if the product is not delivered within 15 working days from the date of order placement.
Important Considerations:
Slight color or print variations between the product mock-up on the website and the actual product may occur due to differences in digital and live viewing. Returns or cancellations based on this variation are not permitted.
If the product is damaged on delivery, provide a video/image as proof, and we will arrange a replacement.
Tampered or Open Packages:
If the package appears tampered with or opened upon delivery, please refuse to accept it and notify us immediately for replacement arrangements.
For further queries or assistance, contact us at info@shop4trip.com. At UTR Technology, we are dedicated to delivering the best products and ensuring a smooth experience for our customers.